"I hired American Patriot SoftWash after getting 3 other bids for my home in Greenville. Jim Middleton’s pricing was right on par with his competition, but his level of service and care taken with my property was head and shoulders over what I’d come to expect from prior home cleaning companies that I’ve used in the last 5 years.
Firstly, he was prompt in his replies by phone and messaging, and scheduled a time to evaluate the job quickly and conveniently. He was very professional in his manner and person, being cleanly dressed, polite and clear about what his services would involve. We walked the property while he did his inspection, took his measurements and clearly understood what were my expectations. His bid came that evening and was detailed, clear and complete.
Secondly, he planned his work around our schedule as well as the weather to ensure the best possible results. Seeing that a 2 day rain event was expected for the days he’d planned to work for me, he called to confirm and began the job two days early so that the ladder work might be complete prior to any heavy wind or lighting risks. When the rain came though he just kept after it!
Lastly, The job was completed on time and to a level that was well above my expectations. There was not a gap that had debris, a soffit that was missed or a flagstone that remained dingy. He worked so long and hard that one of my neighbors joked that I must have him on retainer!
I plan to continue to use Jim Middleton and his company American Patriot SoftWash in the future and give him my strongest recommendation. I’m sure that he will not disappoint."
Ashley G.
Greenville, SC